Sector
Office
Value
Six figure sum
Size
5,000 sq ft
Completed
2025
Duration
8 weeks
Location
Wolverhampton
Worldline is a global payments business, helping organisations handle transactions smoothly, and at scale. Its Wolverhampton office is home to a busy contact and credit centre, where 80 employees spend their days supporting customers.
Where we started
Where we focused
Worldline needed a workplace that could support concentration without feeling cold or corporate. A space where people could stay focused through busy call periods, then properly step away, recharge and reconnect. Wellbeing played a big part in the brief. For a team handling constant customer conversations, quiet moments matter. The design needed to make room for breaks away from the desk. Technology also had to work harder. Meeting rooms needed to support easier collaboration, whether people were in the room or joining remotely. And wherever possible, existing materials and equipment needed to be reused, helping reduce waste without compromising the finished space.
What changed
- Worldline Wolverhampton